Privacy policy

Last Updated: November 4, 2026

This Privacy Policy explains how Dasovip ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit https://www.dasovip.com/ (the "Site"), make a purchase, contact us, or otherwise interact with our services.

Dasovip is an independently operated online retail store offering travel mugs. Our website uses Shopify and related ecommerce technologies to provide online shopping functionality, process orders, and maintain website operations.

1. Information We Collect

We may collect personal information that you provide directly to us, information collected automatically when you use our Site, and information made available to us by service providers involved in operating our business.

Information You Provide Directly

When you place an order, register an account, contact us, subscribe to updates, or otherwise interact with our website, we may collect the following information:

• Contact details, including your name, email address, phone number, shipping address, and billing address.
• Order details, including products purchased, transaction information, fulfillment status, and order history.
• Customer service communications, feedback, return requests, and refund-related information.

Payment Information

Payment information is handled through Shopify and applicable third-party payment providers involved in processing transactions. The information processed may vary depending on the payment method used and the services involved in completing the transaction.

Payment providers may process information in accordance with their own privacy policies and applicable terms for purposes such as payment processing, transaction verification, fraud prevention, and providing requested services. We may also receive or maintain transaction-related information necessary to manage orders, refunds, records, and customer service.

Automatically Collected Information

When you browse or use the Site, certain technical information may be collected automatically, depending on the website features and technologies enabled. This information may include:

• IP address.
• Browser type and device information.
• Operating system and language preferences.
• Time zone and general technical settings.
• Pages viewed, referring website, and website activity.
• Cookie identifiers and similar technology data.

This information may be used to operate and maintain our Site, understand visitor activity, help prevent fraud, and improve the shopping experience.

2. How We Use Your Information

We may use personal information for purposes related to operating our business and providing our products and services, including to:

• Process, fulfill, and manage orders.
• Coordinate order fulfillment, shipping, and delivery with applicable service providers.
• Verify transactions and help prevent fraudulent or unauthorized activity.
• Provide customer service and handle return and refund requests.
• Maintain operational, transaction, and business records.
• Maintain, evaluate, and improve our website, products, and services.
• Measure website performance and marketing effectiveness where applicable.
• Send promotional communications where offered and permitted by applicable law.
• Comply with applicable legal, tax, accounting, and regulatory requirements.

3. Shopify and Service Providers

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell products and provide online shopping services.

We may share personal information with service providers when reasonably necessary to operate our business and provide requested services. Depending on the services used and enabled, these providers may include:

• Shopify and ecommerce platform providers.
• Payment processors and payment service providers.
• Shipping, fulfillment, and delivery providers.
• Customer support service providers.
• Fraud prevention and transaction verification providers.
• Technology and website service providers.
• Analytics providers, where applicable.
• Advertising and marketing measurement providers, where applicable.

These providers may process personal information as reasonably necessary to perform services on our behalf or support the relevant business purpose. Their handling of personal information may also be subject to their own privacy policies, contractual obligations, and applicable laws.

4. Cookies, Analytics, and Advertising

Our Site may use cookies and similar technologies to support website functionality, remember preferences, understand website activity, help prevent fraud, and improve the shopping experience.

Depending on the features and services enabled on our Site, these technologies may collect information such as:

• Device and browser information.
• Website activity and pages visited.
• Referring sources.
• Cookie identifiers and similar technical information.
• Advertising interactions and conversion-related information.

Cookies and similar technologies may serve different purposes. Some may be necessary for core website functionality, while others may support analytics, advertising, or additional features. The use of these technologies and any applicable consent requirements depend on the technology involved, the purposes of processing, and the laws applicable to your location.

Where analytics or advertising technologies are enabled, the relevant service providers may process information collected through these technologies in accordance with their own privacy policies and applicable law.

You can manage or restrict cookies through your browser settings or by using the privacy or cookie preference options provided on this website. The specific choices available—and their implications—depend on the technologies used and any applicable requirements. Disabling certain cookies or similar technologies may affect the functionality of some parts of the website.

5. Sharing of Personal Information

We do not sell personal information for monetary consideration. However, certain disclosures of personal information may be treated as a "sale" or "sharing" under applicable privacy laws even when no money is exchanged. The legal classification of a disclosure depends on the circumstances, the services involved, and the applicable law.

We may disclose personal information when reasonably necessary to operate our business, fulfill orders, provide services, protect security, help prevent fraud, improve our services, or comply with applicable legal obligations.

Depending on the services used and the circumstances, personal information may be disclosed to:

• Shopify and related ecommerce service providers.
• Payment processors and payment service providers.
• Shipping, fulfillment, and delivery service providers.
• Customer support service providers.
• Fraud prevention and transaction verification providers.
• Technology and website service providers.
• Analytics and advertising measurement providers, where applicable.
• Professional advisors when reasonably necessary for business or legal purposes.
• Government authorities, regulators, or other parties when required or permitted by applicable law.

We seek to limit personal information disclosed to third parties to information reasonably necessary for the relevant purpose.

Where applicable privacy laws provide consumers with the right to opt out of the sale or sharing of personal information, including certain disclosures for cross-context behavioral advertising, consumers may exercise those rights through an applicable opt-out method, or by contacting us at hello@dasovip.com. The availability of specific opt-out methods may depend on applicable law and the services and technologies used on our Site.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to applicable legal exceptions.
• Receive information about certain categories of personal information collected, used, or disclosed.
• Opt out of certain sales, sharing, targeted advertising, or other uses or disclosures of personal information where applicable law provides that right.
• Withdraw consent where processing is based on consent, subject to applicable law.

These rights are subject to applicable legal requirements, exceptions, and limitations. The availability and scope of privacy rights may vary depending on your location and the laws that apply.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

Depending on the circumstances and applicable legal requirements, these rights may include:

• The right to know and request access to certain personal information collected about you, including applicable categories of information, sources, purposes of collection, and categories of recipients.
• The right to request deletion of personal information, subject to legal exceptions.
• The right to request correction of inaccurate personal information.
• The right to receive information about certain categories of personal information collected, disclosed, sold, or shared, where applicable.
• The right to opt out of the sale or sharing of personal information, where applicable.
• The right to limit certain uses and disclosures of sensitive personal information, where applicable.
• The right not to be discriminated against for exercising privacy rights protected by applicable law.

To submit a privacy request or ask questions about your applicable privacy rights, please contact us at hello@dasovip.com. You may include "Privacy Request" in the subject line of your email and describe the nature of your request. We may need to verify your identity or request additional information before processing certain requests, as permitted or required by applicable law.

Where permitted by applicable law, you may also use an authorized agent to submit a request on your behalf. We may require evidence of the agent's authority and may take steps to verify your identity, as permitted or required by law.

Where applicable law requires us to recognize an opt-out preference signal or provide a specific method for submitting an opt-out request, we will handle such requests in accordance with the applicable legal requirements.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, completing transactions, responding to customer inquiries, preventing fraud, resolving disputes, complying with legal obligations, and maintaining appropriate business records.

Retention periods may vary depending on the type of information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.

When we receive a valid request to delete personal information, we will review and handle the request in accordance with applicable law. Certain information may need to be retained where permitted or required by law, including information relating to transactions, tax and accounting records, legal claims, fraud prevention, or other legitimate recordkeeping obligations. Information that is not required to be retained may be deleted or handled as otherwise required by applicable law.

Where personal information has been provided to service providers or third-party applications, deletion or other privacy requests may also involve those providers, subject to their roles, applicable agreements, and legal requirements.

We take reasonable steps to protect personal information against unauthorized access, disclosure, alteration, or destruction, taking into account the nature of the information and how it is handled.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot guarantee absolute security of personal information transmitted to or stored through our Site or service providers.

8. International Visitors

Our Site is available to customers in the United States and other supported countries.

Depending on the services involved, personal information may be transferred to, stored, or processed in the United States or other jurisdictions where Shopify or our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws in your country or region. Any applicable requirements relating to international transfers will depend on the circumstances and relevant laws.

9. Children's Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at hello@dasovip.com so that we can review the matter and take appropriate steps where required by applicable law.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business operations, website features, services, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this page periodically to stay informed about our privacy practices.

11. Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us using the information below.

Store Name
Dasovip

Website
https://www.dasovip.com/

Email
hello@dasovip.com

Phone
+1 781-200-5601

Business Address
71 Northgate Rd, Wellesley Hills, MA 02481, United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CT
Saturday – Sunday: Closed

We aim to respond to privacy-related inquiries as soon as reasonably possible during our published customer support hours.