Shipping policy

Last Updated: November 4, 2026

Thank you for shopping with Dasovip.

This Shipping Policy explains how we process, ship, and deliver orders placed through https://www.dasovip.com/. Please review this policy before placing an order.

1. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment confirmation.

Business Days:
Monday – Friday, excluding U.S. public holidays.

During peak seasons, promotional periods, holidays, or periods of unusually high order volume, processing times may be extended. If a significant delay occurs, we will make reasonable efforts to notify you using the contact information provided with your order.

2. Shipping Destination

We offer shipping within the United States. International shipping may also be available for selected destinations where shipping options are offered during checkout.

International shipping availability may depend on the delivery address, product availability, and applicable shipping restrictions.

Available shipping destinations and options will be displayed during checkout before you complete your purchase.

Please ensure that your shipping information is complete and accurate before submitting your order.

3. Estimated Delivery Time

The estimated delivery time is generally 6–9 business days. This is an estimate only and is not a guaranteed delivery timeframe.

Actual delivery times may vary depending on the destination, shipping arrangements, carrier operations, customs clearance, holidays, weather conditions, and other circumstances beyond our reasonable control.

For international destinations where shipping is available, applicable shipping options and any available delivery estimates will be displayed during checkout.

4. Shipping Costs

We offer Free Standard Shipping on orders shipped within the United States.

For international orders or other available shipping options, applicable shipping costs will be displayed during checkout before payment is completed.

Customs duties, import taxes, or other charges may apply to international shipments depending on the destination and applicable requirements. Customers should review any relevant information provided during checkout. The applicability and treatment of such charges are subject to destination requirements and applicable law.

5. Order Tracking

If tracking information is available for your shipment, it may be provided through a shipping confirmation or other order-related communication.

Tracking information may take additional time to become available or update after a shipment has been handed over for delivery.

If tracking information is available but does not appear to update immediately, please allow additional time for the tracking system to refresh.

If you have questions about your shipment, please contact us with your order number.

6. Shipping and Fulfillment

Shipping and delivery arrangements may vary depending on product availability, destination, and the shipping options available for your order.

7. Incorrect or Incomplete Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully verify your:

  • Full name
  • Street address
  • Apartment, suite, or unit number
  • City
  • State or province
  • ZIP or postal code
  • Phone number
  • Email address

Incorrect or incomplete shipping information may result in shipment delays, returned packages, or unsuccessful delivery.

If you notice an error after placing your order, please contact us at hello@dasovip.com as soon as possible.

We will make reasonable efforts to assist, but changes cannot be guaranteed once order processing has begun or the order has been shipped.

8. Lost, Delayed, or Missing Packages

If your package appears delayed, lost, or marked as delivered but cannot be located, please contact us at hello@dasovip.com with your order number and any available tracking information.

We will review the information available and provide appropriate assistance based on the circumstances and applicable delivery procedures.

9. Failed Delivery or Returned Packages

If a package is returned due to an incorrect address, unsuccessful delivery attempts, refusal of delivery, or another delivery-related issue, please contact us for assistance.

We will review the circumstances and communicate with you regarding any available next steps.

Any available options will depend on the circumstances of the delivery issue, the status of the order, and applicable requirements. We do not guarantee that redelivery or any particular resolution will be available in every case.

10. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at hello@dasovip.com.

To help us review your request, please provide:

  • Your order number.
  • Clear photographs of the product.
  • Photographs of the packaging, if applicable.
  • A brief description of the issue.

We will review the situation and provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer protection laws.

11. Order Changes and Cancellations

You may request to cancel or make changes to an order before order processing begins.

Once order processing has begun, cancellation or changes may no longer be possible. Please contact us at hello@dasovip.com as soon as possible if you need to request a cancellation or change.

Once an order has been shipped, cancellation may no longer be available. In that case, the order may be handled according to our Return & Refund Policy.

If a cancellation is accepted after payment has been received, any applicable refund will be issued to the original payment method.

12. Contact Information

If you have questions regarding shipping, delivery, tracking, or your order status, please contact us using the information below.

Store Name
Dasovip

Website
https://www.dasovip.com/

Email
hello@dasovip.com

Phone
+1 781-200-5601

Business Address
71 Northgate Rd
Wellesley Hills, MA 02481
United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CT
Saturday – Sunday: Closed

We aim to respond to shipping-related inquiries as soon as reasonably possible during our published customer support hours.